E-Commerce
New shoppers generated over 30% of last year’s e-commerce sales. 8 in 10 say they intend to continue shopping online.*
* Google SEA eConomy Report, 2020.
E-Commerce in Singapore and around the world is turbo-charged as wave of shoppers moved online during the pandemic
Singapore is one of the best markets to sell online, as the amount of e-commerce sales generated in Singapore and globally has grown tremendously with the wide-spread of Internet usage, especially during the COVID-19 pandemic.
From encouraging the use of e-commerce, to personalizing e-commerce services, the government is committed to providing an enabling environment for Singapore businesses to sell online.
While disruption is nothing new in retail, the pace and intensity of change over the past year has been unprecedented. To keep up, going digital and making quick but strategic investments are critical.
By 2025, the e-commerce industry in Singapore is expected to generate S$9.8 billion!
Unfortunately, not all e-commerce newcomers had the infrastructure and strategy in place to deliver a world-class customer experience.
Depending on your store size and the level of control that you need, our team at iFoundries is able to provide the most suitable and cost-effective e-commerce solution for your business.
For example, we’ve simplified the e-commerce process for you by integrating our solutions with PayPal, Stripe and leading payment gateways, so all your transactions are handled securely and efficiently.
We offer one of the most powerful and flexible e-commerce solution in the market. It’s built by experienced e-commerce specialists to help grow your business online and grow it fast.
Our 4 Pillars Of E-Commerce Success
Strategy
- Audit and conceptualize an e-commerce strategy with the objective to generate, grow and sustain online sales.
- Identify key digital assets and performance tracking methods.
- Omni-channel strategy (if applicable).
Implementation
- E-commerce website design and development on an platform that focuses on optimal user experience to achieve higher conversion.
- Setup relevant marketplace for further sales outreach.
- Instant messaging and Chatbots for real-time customer service.
Automation
- Integrate e-commerce platform with automation technologies for effective online customer engagement strategy.
- Develop and build automated workflows for marketing and sales.
- Personalize customer experience.
Marketing
- Identify marketing needs to drive awareness and demand.
- Retargeting ad strategy.
- Content marketing strategy to increase brand/product visibility.
- Micro-influencer marketing.
Our Client’s E-Commerce Success
“We realised having an online presence is necessary, when our business opened after CB, business was still down by 50%. Being online now has increased sales revenue by 20% despite COVID-19.”
With a new e-commerce that launched this year, Glitters House is unfazed by sudden COVID-19 restrictions, having made successful efforts to adapt to the “new norm”. Their new online strategy has allowed them access to a lot of information on current and new customers, allowing them to communicate relevant messages and serve their customers in better ways.
From an overall revenue deficit of 50% last year to a growth of 20% this year, Glitters House is currently looking forward to further enhancing their e-commerce strategies and tools for better user experience.
Glitters Housewww.glittershousedebeauty.com With a new e-commerce that launched this year, Glitters House is unfazed by sudden COVID-19 restrictions, having made successful efforts to adapt to the “new norm”. Their new online strategy has allowed them access to a lot of information on current and new customers, allowing them to communicate relevant messages and serve their customers in better ways.
From an overall revenue deficit of 50% last year to a growth of 20% this year, Glitters House is currently looking forward to further enhancing their e-commerce strategies and tools for better user experience.
In line with the ever-changing retail landscape and needs of consumers, Sincere was one of the first luxury retailers in the world with their very own online retail platform.
With the 2020 COVID-19 'circuit breaker' measure imposed in Singapore, all their 8 retail outlets in Singapore have to temporarily close, which is detrimental to their sales. Their online store ensured that they did not lose 100% of their sales revenue.
Sincere Fine Watcheswww.sincerewatch.com With the 2020 COVID-19 'circuit breaker' measure imposed in Singapore, all their 8 retail outlets in Singapore have to temporarily close, which is detrimental to their sales. Their online store ensured that they did not lose 100% of their sales revenue.
“Going digital has increased brand awareness for my business.”
Guan Chun Ding Pte Ltd ("GCD") decided to take their business online, building an e-commerce store to serve their customers’ needs, sharing sentiments that most of their customers do prefer the convenience of online mobile shopping.
After making a shift to a fully optimised e-commerce store, they have gained new customers with Search Engine Visibility, and increased productivity hours with the ease and convenience of digital methods.
Today, GCD imports and distributes over 200 products globally with e-commerce, ranging from food products to beverages, which includes all house-brand products. They have even experienced a 10-20% increase in sales in the last year despite economic repercussions caused by the pandemic.
Guan Chun Dingwww.guanchunding.com.sg Guan Chun Ding Pte Ltd ("GCD") decided to take their business online, building an e-commerce store to serve their customers’ needs, sharing sentiments that most of their customers do prefer the convenience of online mobile shopping.
After making a shift to a fully optimised e-commerce store, they have gained new customers with Search Engine Visibility, and increased productivity hours with the ease and convenience of digital methods.
Today, GCD imports and distributes over 200 products globally with e-commerce, ranging from food products to beverages, which includes all house-brand products. They have even experienced a 10-20% increase in sales in the last year despite economic repercussions caused by the pandemic.
On top of 2 physical retail stores in Singapore, Ryan’s Grocery engaged iFoundries to develop a competent e-commerce website to bring their comprehensive range of the high-quality products to more customers.
Ryan's Grocery online store saw a huge jump in sales during the COVID-19 ‘circuit-breaker' measure in Singapore in 2020.
They were glad that they embarked onto e-commerce earlier.
Ryan's Grocerywww.ryansgrocery.com Ryan's Grocery online store saw a huge jump in sales during the COVID-19 ‘circuit-breaker' measure in Singapore in 2020.
They were glad that they embarked onto e-commerce earlier.
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E-Commerce Insights From Our Blog
Let us help create your E-Commerce success story!
K Mendoza
02:47 22 Nov 22
IFoundries has been very helpful to my business in terms of streamlining marketing efforts to achieve its potential to... reach my customers. Its always a pleasure dealing with them very easy to communicate and you feel taken cared of.read more
Tian Cheng Eng
09:48 11 Nov 22
iFoundries appointed a professional technician, Mr. Rushi, to Develop my company website. He solved over 30++ of the... tough issues that I request and planned to migrate over 100 portfolios from my old website to new ones.read more
Jaslyn Long
07:24 21 Oct 22
Andy has been helpful to attend to requests and support when we face issues with the campaign management system. The... system is relatively easy to use after easing into.read more
May Ho
07:16 30 Aug 22
My company worked with Ifoundries to set up a multi-brand e-commerce website. The team has been professional, patient... and responsive throughout the entire process from design planning, development stage until the website launch when we had to do adjustments and bug-fixing.Sales director Andy has been a tremendous help on website optimisation and grant matters. With his technical know-how, he is instrumental in offering sound advice along the way and the technical team is prompt in their service support. Thank you to Andy and his team for helping us turn this project idea into reality!read more
Simon Yap
07:21 25 Aug 22
iFoundries has been helpful with our website & mobile app development as well as my digital marketing of our website... leading to improvement in traffic and sales.read more
Mcroy Goh
05:15 17 Feb 22
Work with them is a breeze, they know their stuff and deliver what they promise
Lim Wee Fong
08:16 13 Jul 21
Responsive to my requests and provide good supports to address my issues within short turnaround time.
Yuanteng Lim
06:56 30 Jun 21
Hired them to fix up my website which has a large number of issues and bugs. Quite responsive and completed the work in... good time, and did it well. All bugs fixed, and even added new blog designs to the website. 10/10 would work with them again.read more
Mei Fern Chu
00:56 16 Jun 21
Andy has been very professional and responsive to my requests. He sends materials on grants and help us through the... process when we are unsure. The website packages are good value and I have completed 2 website revamps under different companies with him.read more
Ken Siow
10:34 15 Jun 21
I've work with them on a few projects. Quality of work is superb with excellence level of Service. Will continue to... work with themread more
JOCELYN CHANG
08:37 15 Jun 21
Professional service rendered and issues are resolved! Good job to the team.
ida poon
07:56 15 Jun 21
iFoundries has always been very professional and prompt with their responses. Thank you on behalf of Ariva Hospitality!
Crystal Ng
04:21 16 May 21
iFoundries is able to assist with your digital needs and meet tight deadlines. Recommended.
Jon Ong
08:30 01 Jul 19
Poor response rate and customer serviceMy office is about 10 or 15 mins away and i requested a meeting at our office... to discuss a project to revamp our website but he insisted to use teamviewer to view because there is no mrt station nearby.read more
Amanda Tan
05:05 23 Feb 17
Highly recommended company to work with. The design and development teams are swift in their work and attentive to our... needs. I am satisfied with their quality work!read more
