Fully Managed AI Chatbot Solution for SMEs
We build, train, and manage your AI chatbot – so you can automate customer conversations, capture leads, and improve service, without lifting a finger.
Your Website’s Smartest Employee - AI Chatbot Service for SMEs
Bring AI to Your Website Without the Complexity
AI-powered automation is no longer out of reach for SMEs. With iFoundries’ fully managed AI Chatbot service, you can quickly add an intelligent chatbot to your website, enabling your business to:
- Respond instantly to customer enquiries 24/7
- Answer frequently asked questions using your existing content
- Capture and qualify leads automatically
- Guide visitors to relevant products, services, or pages
- Trigger follow-up actions to streamline your processes
We offer a done-for-you service where we handle everything – from understanding your business needs and setting up your chatbot, to training it with your content and keeping it optimized. All for an affordable one-time setup fee and a monthly subscription.
No coding required. No software to manage. Just AI-powered support for your website visitors, managed entirely by us.
What Our AI Chatbot Can Do for Your SME
With AI in your content management platform, you’ll be able to save time and transform heavy tasks into easy and more manageable ones. Leveraging an AI content management system allows different types of businesses to bask in significant benefits.
Instant Responses on Your Website
Trained with Your Business Knowledge
Seamless Lead Capture
Trigger Automated Workflows
How Our Fully Managed AI Chatbot Service Works
1. Consultation & Discovery
We start with a consultation to understand your business, customer touchpoints, and the types of questions your customers frequently ask.
2. Custom Chatbot Setup
We build your AI Chatbot using your content, tailored to your products, services, and brand voice. It’s configured to appear as a floating chat widget on your website or can be shared via a direct link.
3. Launch & Training
The chatbot is trained to understand and answer customer questions using your website content, ensuring it provides accurate and helpful responses.
4. Ongoing Optimization
We regularly review chatbot conversations, update responses, and improve the chatbot’s accuracy to ensure it continues delivering value as your business evolves.
5. Monthly Support & Monitoring
Your chatbot’s performance is monitored continuously, and we provide updates or enhancements whenever needed - all covered under your monthly subscription.
Best-Suited Industries & Use Cases
Retail & E-commerce
- Answer product and shipping enquiries
- Provide store opening hours & policies
- Direct visitors to promotions or popular products
- Capture and qualify leads for follow-ups
Professional Services (Consultancies, Agencies)
- Pre-qualify enquiries and schedule consultations
- Answer service-specific questions
- Guide prospects to case studies, services, or testimonials
- Collect lead information for follow-up emails
Education & Training Providers
- Answer questions about courses, fees & schedules
- Direct prospective students to relevant programs
- Provide registration assistance & key dates
- Capture contact information for follow-ups
Hospitality & F&B
- Answer common questions about rooms, menus, and packages
- Guide visitors to booking pages or promotions
- Share contact details and locations
- Capture guest preferences for personalized follow-ups
Healthcare & Wellness
- Share clinic hours, services, and appointment booking links
- Provide initial guidance on treatments or packages
- Capture patient enquiries for follow-up
- Direct visitors to relevant resources
Real Estate
- Share property details and contact information
- Direct visitors to property listings or virtual tours
- Capture potential buyer or tenant information for agents
- Answer common questions about locations and processes
Why SMEs Choose iFoundries’ AI Chatbot Service?
🌟 AI Made Easy for SMEs
We make AI accessible to SMEs by offering a fully managed service where we handle the technology while you enjoy the results.
🌟 Custom-Tailored to Your Business
Your chatbot isn’t generic – it’s trained specifically with your content, so it answers questions accurately and professionally.
🌟 Proven Digital Experts
With nearly 20 years of experience helping SMEs adopt digital technology, we know how to deploy AI solutions that drive real business value without unnecessary complexity.
🌟 Affordable & Transparent Pricing
We offer clear pricing with a one-time setup fee and a predictable monthly subscription, ensuring you get a powerful AI tool without the typical high costs.
Frequently Asked Questions
Where will the chatbot appear?
Can the chatbot understand questions that aren’t in my content?
The chatbot is trained using your actual website content and documents, so it answers based on what it knows. If a question is outside its training, it can either escalate to a contact form or provide a polite fallback response.
Can the chatbot notify my team when a lead is captured?
Yes! We can configure it to send email notifications whenever a new lead is captured, ensuring your team can follow up quickly.
How long does setup take?
Most projects take 2 to 4 weeks from consultation to go-live, depending on the complexity of your content and requirements.
Does my team need technical knowledge?
Not at all! We handle everything, from setup to training to ongoing improvements. Your team simply receives leads and benefits from a smarter website assistant.
Start Your AI Journey with a Free Consultation & Demo
Curious how an AI Chatbot can work for your business?
Let us show you how it can automate customer interactions, capture leads, and enhance customer service, all while reducing your workload.
Schedule your free consultation today and see it in action.